{"id":363662,"date":"2026-04-09T19:04:03","date_gmt":"2026-04-09T19:04:03","guid":{"rendered":"https:\/\/www.trip.travel\/?page_id=363662"},"modified":"2026-04-12T15:47:20","modified_gmt":"2026-04-12T15:47:20","slug":"caste-dotazy","status":"publish","type":"page","link":"https:\/\/croatia24.travel\/cs\/caste-dotazy\/","title":{"rendered":"\u010cast\u00e9 dotazy"},"content":{"rendered":"
\n
\nJak rezervovat ubytov\u00e1n\u00ed u na\u0161\u00ed agentury?<\/summary>\n
\n

Pokud se rozhodnete pro konkr\u00e9tn\u00ed ubytov\u00e1n\u00ed, je nutn\u00e9 odeslat po\u017eadavek na rezervaci prost\u0159ednictv\u00edm rezerva\u010dn\u00edho formul\u00e1\u0159e a vyplnit v\u0161echny po\u017eadovan\u00e9 \u00fadaje. Po odesl\u00e1n\u00ed formul\u00e1\u0159e obdr\u017e\u00edte cenovou kalkulaci, kter\u00e1 zahrnuje v\u0161echny objednan\u00e9 slu\u017eby i v\u00fd\u0161i akontace pot\u0159ebn\u00e9 k potvrzen\u00ed rezervace. N\u00e1\u0161 t\u00fdm n\u00e1sledn\u011b ov\u011b\u0159\u00ed dostupnost u majitele objektu a po potvrzen\u00ed V\u00e1m za\u0161le ofici\u00e1ln\u00ed v\u00fdzvu k platb\u011b se v\u0161emi detaily rezervace. Pro potvrzen\u00ed rezervace je nutn\u00e9 uhradit akontaci nejpozd\u011bji do 24 hodin od obdr\u017een\u00ed v\u00fdzvy k platb\u011b, jinak m\u016f\u017ee doj\u00edt k obsazen\u00ed term\u00ednu jin\u00fdm klientem. Po proveden\u00ed platby je t\u0159eba zaslat potvrzen\u00ed e-mailem, p\u0159i platb\u011b kartou je potvrzen\u00ed evidov\u00e1no automaticky. Po p\u0159ips\u00e1n\u00ed platby V\u00e1m za\u0161leme voucher s kompletn\u00edmi informacemi o ubytov\u00e1n\u00ed, kter\u00fd slou\u017e\u00ed jako potvrzen\u00ed rezervace.<\/p>\n<\/p><\/div>\n<\/details>\n

\nJak se realizuje platba?<\/summary>\n
\n

Platba za ubytov\u00e1n\u00ed prob\u00edh\u00e1 zpravidla ve dvou \u010d\u00e1stech, kdy prvn\u00ed \u010d\u00e1st (akontace) se hrad\u00ed p\u0159edem a zb\u00fdvaj\u00edc\u00ed \u010d\u00e1st klient dopl\u00e1c\u00ed p\u0159i p\u0159\u00edjezdu p\u0159\u00edmo majiteli ubytov\u00e1n\u00ed. V n\u011bkter\u00fdch p\u0159\u00edpadech je nutn\u00e9 uhradit celou \u010d\u00e1stku p\u0159edem na \u00fa\u010det agentury, obvykle nejpozd\u011bji 30 dn\u00ed p\u0159ed p\u0159\u00edjezdem. Akontace \u010din\u00ed standardn\u011b 50 % z celkov\u00e9 ceny pobytu, av\u0161ak v ur\u010dit\u00fdch situac\u00edch, nap\u0159\u00edklad u kr\u00e1tkodob\u00fdch rezervac\u00ed nebo p\u0159i v\u00edzov\u00e9 povinnosti, je nutn\u00e9 uhradit 100 % ceny ihned. O p\u0159esn\u00e9 v\u00fd\u0161i akontace i zp\u016fsobu \u00fahrady zb\u00fdvaj\u00edc\u00ed \u010d\u00e1stky budete v\u017edy informov\u00e1ni ve v\u00fdzv\u011b k platb\u011b. Pokud po\u017eadujete vystaven\u00ed faktury, nap\u0159\u00edklad pro zam\u011bstnavatele nebo \u010derp\u00e1n\u00ed FKSP, je nutn\u00e9 tuto skute\u010dnost uv\u00e9st ji\u017e p\u0159i odesl\u00e1n\u00ed rezerva\u010dn\u00edho po\u017eadavku.<\/p>\n<\/p><\/div>\n<\/details>\n

\nKdy klient obdr\u017e\u00ed informace o majiteli a adrese?<\/summary>\n
\n

Po p\u0159ips\u00e1n\u00ed platby na \u00fa\u010det agentury V\u00e1m za\u0161leme e-mailem v\u0161echny d\u016fle\u017eit\u00e9 informace o ubytov\u00e1n\u00ed, obvykle do 5 pracovn\u00edch dn\u016f, p\u0159i bl\u00edzk\u00e9m term\u00ednu n\u00e1stupu ihned. Tyto informace zahrnuj\u00ed jm\u00e9no majitele, adresu objektu a kontaktn\u00ed \u00fadaje. V p\u0159\u00edpad\u011b slo\u017eit\u011bj\u0161\u00edho p\u0159\u00edjezdu obdr\u017e\u00edte tak\u00e9 podrobn\u00e9 pokyny, jak ubytov\u00e1n\u00ed nejsn\u00e1ze naj\u00edt.<\/p>\n<\/p><\/div>\n<\/details>\n

\nKdy klient obdr\u017e\u00ed voucher (potvrzen\u00ed rezervace)?<\/summary>\n
\n

Voucher V\u00e1m za\u0161leme e-mailem po p\u0159ips\u00e1n\u00ed platby na \u00fa\u010det agentury nebo po autorizaci platebn\u00ed karty, obvykle do 5 pracovn\u00edch dn\u016f, p\u0159i bl\u00edzk\u00e9m term\u00ednu n\u00e1stupu ihned. Voucher obsahuje \u00fadaje o majiteli, adresu ubytov\u00e1n\u00ed a tak\u00e9 v\u00fd\u0161i doplatku, kter\u00fd se hrad\u00ed p\u0159i p\u0159\u00edjezdu. P\u0159i p\u0159\u00edjezdu voucher p\u0159edlo\u017e\u00edte majiteli, kter\u00fd V\u00e1m po \u00fahrad\u011b zb\u00fdvaj\u00edc\u00ed \u010d\u00e1stky p\u0159ed\u00e1 kl\u00ed\u010de od ubytov\u00e1n\u00ed. Pokud je cel\u00e1 \u010d\u00e1stka uhrazena p\u0159edem, voucher obdr\u017e\u00edte ihned po p\u0159ips\u00e1n\u00ed platby.<\/p>\n<\/p><\/div>\n<\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Jak rezervovat ubytov\u00e1n\u00ed u na\u0161\u00ed agentury? Pokud se rozhodnete pro konkr\u00e9tn\u00ed ubytov\u00e1n\u00ed, je nutn\u00e9 odeslat po\u017eadavek na rezervaci prost\u0159ednictv\u00edm rezerva\u010dn\u00edho […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-363662","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/pages\/363662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/comments?post=363662"}],"version-history":[{"count":3,"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/pages\/363662\/revisions"}],"predecessor-version":[{"id":391141,"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/pages\/363662\/revisions\/391141"}],"wp:attachment":[{"href":"https:\/\/croatia24.travel\/cs\/wp-json\/wp\/v2\/media?parent=363662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}