{"id":363696,"date":"2026-04-09T19:04:03","date_gmt":"2026-04-09T19:04:03","guid":{"rendered":"https:\/\/www.trip.travel\/?page_id=363696"},"modified":"2026-04-12T15:53:47","modified_gmt":"2026-04-12T15:53:47","slug":"caste-otazky","status":"publish","type":"page","link":"https:\/\/croatia24.travel\/sk\/caste-otazky\/","title":{"rendered":"Naj\u010dastej\u0161ie ot\u00e1zky"},"content":{"rendered":"<div class=\"c24-faq\">\n<details class=\"c24-faq-item\" open>\n<summary>Ako prebieha platba?<\/summary>\n<div class=\"c24-faq-content\">\n<p>Platba za vybran\u00fa ubytovaciu jednotku prebieha spravidla v dvoch \u010dastiach, pri\u010dom prv\u00e1 \u010das\u0165 (akont\u00e1cia) sa hrad\u00ed vopred po prijat\u00ed v\u00fdzvy na platbu a zvy\u0161n\u00e1 suma sa dopl\u00e1ca v de\u0148 n\u00e1stupu priamo majite\u013eovi objektu. V niektor\u00fdch pr\u00edpadoch je potrebn\u00e9 uhradi\u0165 cel\u00fd zvy\u0161ok vopred na \u00fa\u010det cestovnej kancel\u00e1rie, zvy\u010dajne najnesk\u00f4r 30 dn\u00ed pred pr\u00edchodom. V\u00fd\u0161ka akont\u00e1cie je spravidla 50 % z celkovej ceny pobytu, av\u0161ak v ur\u010dit\u00fdch situ\u00e1ci\u00e1ch, napr\u00edklad pri kr\u00e1tkodob\u00fdch rezerv\u00e1ci\u00e1ch alebo pri klientoch, ktor\u00ed potrebuj\u00fa v\u00edza, je potrebn\u00e9 uhradi\u0165 100 % ceny okam\u017eite. Presn\u00e9 podmienky platby s\u00fa v\u017edy uveden\u00e9 vo v\u00fdzve na platbu a ak klient po\u017eaduje vystavenie fakt\u00fary, je potrebn\u00e9 to uvies\u0165 u\u017e pri odoslan\u00ed rezerva\u010dn\u00e9ho formul\u00e1ra.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"c24-faq-item\">\n<summary>Do kedy je potrebn\u00e9 uhradi\u0165 akont\u00e1ciu?<\/summary>\n<div class=\"c24-faq-content\">\n<p>Na potvrdenie rezerv\u00e1cie je klient povinn\u00fd uhradi\u0165 akont\u00e1ciu do 24 hod\u00edn od prijatia v\u00fdzvy na platbu a zasla\u0165 potvrdenie o \u00fahrade, pri\u010dom soboty, nedele a sviatky sa do tejto lehoty nezapo\u010d\u00edtavaj\u00fa. Presn\u00e1 lehota, po\u010das ktorej s\u00fa vybran\u00e9 term\u00edny rezervovan\u00e9 pre klienta, je uveden\u00e1 vo v\u00fdzve na platbu. Po odoslan\u00ed rezerv\u00e1cie s\u00fa term\u00edny na 24 hod\u00edn blokovan\u00e9 a nie s\u00fa dostupn\u00e9 pre in\u00fdch klientov, pri\u010dom na str\u00e1nke s\u00fa ozna\u010den\u00e9 \u017eltou farbou. Po potvrden\u00ed platby sa ozna\u010dia \u010dervenou farbou, \u010do znamen\u00e1 ich definit\u00edvne rezervovanie. Ak platba nie je uskuto\u010dnen\u00e1 v stanovenom \u010dase, rezerv\u00e1cia sa pova\u017euje za zru\u0161en\u00fa a term\u00edny sa op\u00e4\u0165 uvo\u013enia.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"c24-faq-item\">\n<summary>Kedy klient dostane inform\u00e1cie o majite\u013eovi a adrese?<\/summary>\n<div class=\"c24-faq-content\">\n<p>Po prip\u00edsan\u00ed platby na \u00fa\u010det cestovnej kancel\u00e1rie alebo po autoriz\u00e1cii platby kartou klient obdr\u017e\u00ed e-mailom v\u0161etky d\u00f4le\u017eit\u00e9 inform\u00e1cie o ubytovan\u00ed, vr\u00e1tane mena majite\u013ea, adresy a kontaktn\u00fdch \u00fadajov. V pr\u00edpade zlo\u017eitej\u0161ieho pr\u00edstupu k objektu s\u00fa zasielan\u00e9 aj podrobn\u00e9 pokyny na pr\u00edjazd.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"c24-faq-item\">\n<summary>Kedy klient dostane voucher (potvrdenie rezerv\u00e1cie)?<\/summary>\n<div class=\"c24-faq-content\">\n<p>Voucher je zasielan\u00fd e-mailom po prip\u00edsan\u00ed akont\u00e1cie alebo po autoriz\u00e1cii platby kartou. Obsahuje v\u0161etky inform\u00e1cie o ubytovan\u00ed, vr\u00e1tane \u00fadajov o majite\u013eovi, adresy a v\u00fd\u0161ky doplatku, ktor\u00fd sa uhr\u00e1dza pri pr\u00edchode. Pri pr\u00edchode klient predlo\u017e\u00ed voucher majite\u013eovi a po zaplaten\u00ed zvy\u0161nej sumy dostane k\u013e\u00fa\u010de od ubytovania. Ak bola cel\u00e1 suma uhraden\u00e1 vopred, voucher je zaslan\u00fd okam\u017eite po potvrden\u00ed platby.<\/p>\n<\/p><\/div>\n<\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ako prebieha platba? Platba za vybran\u00fa ubytovaciu jednotku prebieha spravidla v dvoch \u010dastiach, pri\u010dom prv\u00e1 \u010das\u0165 (akont\u00e1cia) sa hrad\u00ed vopred [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-363696","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/pages\/363696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/comments?post=363696"}],"version-history":[{"count":2,"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/pages\/363696\/revisions"}],"predecessor-version":[{"id":391157,"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/pages\/363696\/revisions\/391157"}],"wp:attachment":[{"href":"https:\/\/croatia24.travel\/sk\/wp-json\/wp\/v2\/media?parent=363696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}